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Comparison

Deskly vs Crisp

Crisp is a live-chat and shared-inbox helpdesk that layered an AI chatbot on top of its existing plans. Deskly is built the other way around, an AI chat widget first, with no helpdesk, live-agent handoff, or shared inbox to pay for if you don't need one.

Pricing snapshot

Boilerlykit

Deskly

$279 one-time (was $399, launch pricing)

See Deskly

Crisp

Crisp

$0–$295/mo per workspace (annual), plus separate AI credit usage — Enterprise custom

Visit Crisp

Pricing and feature data verified 2026-08-13. Vendors change prices and stack details — verify on each homepage before purchase.

Side by side

8 axes compared, honestly

Boilerlykit ahead
4/ 8
Tie
1/ 8
Crisp ahead
3/ 8

What it actually is

Tie
Boilerlykit, Deskly
Purpose-built AI chat widget template, multi-tenant by design
Crisp
Live-chat and helpdesk platform with an AI chatbot layered on top

Note·Different product categories: compare on whether you need the helpdesk half at all.

Pricing model

You ahead
Boilerlykit, Deskly
$279 one-time
Crisp
$0–$295/mo per workspace (annual) plus separate AI credit usage (roughly $5–$75/mo depending on tier)

AI feature access

You ahead
Boilerlykit, Deskly
AI chat is the entire product from the free-est tier of ownership
Crisp
AI chatbot only unlocks on the Essentials plan ($95/mo) and above, capped at 50 actions/day

Reselling to multiple clients

You ahead
Boilerlykit, Deskly
Unlimited bots under one license
Crisp
Flat per-workspace pricing, meaning a new client is a new paid workspace

Live chat & shared inbox

Crisp ahead
Boilerlykit, Deskly
Not included, Deskly is AI-widget only
Crisp
Full live-chat, shared team inbox, and human handoff built in

Setup effort

Crisp ahead
Boilerlykit, Deskly
Requires deploying the app yourself (or buying it configured)
Crisp
Hosted, sign up and configure in a dashboard

Ownership

You ahead
Boilerlykit, Deskly
Full source code, self-hosted, yours forever
Crisp
Hosted SaaS, per-workspace subscription

Free tier

Crisp ahead
Boilerlykit, Deskly
None, one-time purchase
Crisp
Permanent free tier for up to 2 seats (no AI chatbot on free)

When to pick which

Pick Boilerlykit when…

  • The AI chat widget is the entire product, you don't need a live-chat inbox or human agent handoff on top.
  • You want to resell white-labeled bots to multiple clients without paying per workspace.
  • You want one flat one-time cost instead of a monthly plan fee plus separate AI credit usage.
  • You want per-bot document scoping and lead capture as first-class data, not a helpdesk feature.

Pick Crisp when…

  • You actually need live chat, a shared team inbox, and human-agent handoff alongside the AI, Crisp's core product covers that; Deskly does not.
  • You want AI chatbot features bundled with existing customer-support tooling rather than run as a standalone product.
  • You want a free tier to start on before paying anything.
  • You need a fast, no-code hosted setup rather than deploying your own application.

We mark the cases where Crisp is the better fit because one-sided comparisons hurt buyer trust and AI citation rates.

Buyer questions

Is Crisp a direct competitor to Deskly?
Only partially. Crisp is primarily a live-chat and helpdesk platform; its AI chatbot is one feature unlocked on paid tiers. Deskly is only the AI chat widget, with no live-chat inbox or human handoff. If you need the helpdesk functionality, Crisp does something Deskly doesn't attempt.
Is Crisp's AI chatbot available on the free plan?
No. Per Crisp's published 2026 pricing, the AI chatbot unlocks starting on the Essentials plan ($95/month), which also caps usage at roughly 50 AI actions per day. The free and Mini tiers don't include it.
Why would an agency pick Deskly over Crisp if Crisp already has AI built in?
Cost at scale for reselling. Crisp charges per workspace, so five clients means five separate subscriptions layered with AI credit usage on top. Deskly's one-time license covers unlimited bots under one account, which changes the unit economics once you're past a handful of clients.
Does Deskly include live chat with a human agent?
No. Deskly is AI-only, there's no shared inbox or human handoff feature. If your clients need a human to jump into a conversation, Crisp (or a dedicated helpdesk tool) covers that in a way Deskly currently does not.

Want the full multi-vendor breakdown? Read the 2026 buyer's guide. Comparing all alternatives at once? See all comparisons.

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Decision time

See Deskly. Skip the deliberation.

$279 one-time (was $399, launch pricing). Lifetime updates. Polar Merchant-of-Record checkout. Private GitHub repo on purchase.